At West Ham Florist, our mission is to make the joy of gifting flowers accessible to every customer in West Ham and beyond. We firmly believe that everyone, regardless of ability, should be able to enjoy our online flower ordering experience with ease and confidence. This accessibility statement outlines the measures we have taken and our ongoing commitment to inclusivity on our website.
To ensure that the West Ham Florist website is usable for all, we adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These internationally recognised standards guide our website design and functionality, ensuring that users with diverse needs and abilities can access every aspect of our online service. By meeting WCAG 2.1 AA requirements, we strive to make online flower shopping as seamless as possible for the West Ham community.
We understand that some customers rely on screen readers or other assistive technologies to browse the web. The West Ham Florist website has been built to be compatible with major screen readers. Our content structure, use of alternative text for images, and attention to button and form labeling mean that visitors using screen reading software can navigate and order flowers easily.
Good design is essential for usability and accessibility. That’s why we've implemented a high-contrast colour palette across the West Ham Florist website to improve readability for users with low vision or colour sensitivity. Text is easy to distinguish from backgrounds, and interactive elements have clear visual focus. All content is resizable up to 200% without loss of functionality, enhancing comfort for all visitors.
Accessibility at West Ham Florist is not a one-time effort. We continually review our website and adopt new technologies and best practices to meet the evolving needs of our West Ham customers. Routine audits and updates are carried out to ensure continued compliance with accessibility standards, with a focus on making the online flower shopping process as barrier-free as possible.
Your experience on the West Ham Florist website matters deeply to us. If you encounter any difficulties accessing information or completing an order due to accessibility barriers, please get in touch with our team. We welcome all feedback and are ready to assist with alternative ordering methods or provide further information in accessible formats. Your input helps us grow and improve our accessible florist services for the entire West Ham community.
Our dedication to digital accessibility reflects our broader commitment to serve every customer in West Ham. By maintaining a website that is compatible with screen readers, embraces high-contrast design, and follows WCAG 2.1 AA standards, we empower all individuals to order from West Ham Florist online with confidence and ease. Thank you for choosing West Ham Florist—where accessible flower ordering is at the heart of what we do.
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